Popular Questions

Popular Questions

Account Questions

How are the prices lower than most competitors?
All our products are duty-free. This means that they are sold without the application of governmental or customs taxes.

General Questions

I am having a problem with my account, what do I do?
Just drop us a line on support@thecheaponlinestore.com and we will respond to you within 3 to 5 business days.

Pre-sales Questions

Why can I only order two cartons of Tobacco?
Due to governmental regulations, any import of tobacco products that exceeds two cartons is subject to taxes and tariffs. That is why we limit the purchase of these products in order to help you avoid paying any extra or unexpected fees.